Ninja Van Tracking Singapore - Track And Trace Ninja Van (Contact Number, Office And Hotline)

Ninja Van Tracking Singapore - Track And Trace Ninja Van (Contact Number, Office And Hotline)

Track your package / order with Ninja Van Singapore Online Tracking System. Enter your tracking number of Ninja Van Singapore to check real-time status of your parcel and packages in Singapore in 1 click.

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Reviews of Ninja Van Singapore

Average Rating: 3.3 out of 5 (3 votes)
5 stars
4 stars
3 stars
2 stars
1 star
Sarah Johnson

Absolutely impressed with their order tracking service.

Absolutely impressed with their order tracking service. It was seamless and incredibly helpful in keeping track of my package.

3 months ago

Item not received

U track the item it shown delivering 1 Dec 2023. However, I have not received the item, can you show me the prove of delivery?

3 months ago

Can be more reliable......

I had 2 encounters with ninja van so far. First time the delivery came really late in the night after I went to bed at abr 1230am. While I applaused the staff do completing his job well and working way past his delivery schedule of 10pm, I think the company is understaff and the poor man had to rush to make the trips more than what he can manage. My current delivery was suppose to reach me yesterday but till today had no news. no one called to tell me that delivery will be late and I waited the whole night for it. Fearing that my laptop ordered might be left outside the door. My overseas trip today might also delayed if I cannot receive the item on schedule. While I can understand the increase in load for the Christmas season, maybe the company can consider hiring more delivery staff ahead of time. Hoping that this item, SHPM1638062956, will reach me tonight before my departure to Malaysia. Thank you to All the dedicated ninja van staff who had made our day’s with their successful deliveries.

2 months ago
Philip Tham


Despite all the great reviews on their tracking, I am unimpressed. My shipment created on 29.12.23 and up till today 04.01.24, it is still not captured in their system.

2 months ago

Poor tracking system

Tracking system is vey poor. Tried many times of tracking end up only 1 or two times are available. The system always shows “The tracking number is invalid”! Received the message “out for delivery” but at the end nobody come. Wasting my time!

1 week ago
Review Ninja Van Singapore.

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In today’s fast-paced world, online shopping has become increasingly popular. With the convenience it offers, people can now order products from the comfort of their homes and have them delivered right to their doorstep. However, one common concern when it comes to online shopping is tracking the delivery status of the package.

This is where Ninja Van – a leading logistics provider in Southeast Asia, comes into play with its efficient tracking system. According to SGPtracking to find out, we will explore the importance of Ninja Van tracking and how you can track your NinjaVan parcel status quickly and correctly together.

Ninja Van Tracking Singapore - Track And Trace Ninja Van (Contact Number, Office And Hotline)
Ninja Van Tracking Singapore – Track And Trace Ninja Van (Contact Number, Office And Hotline)

The importance of Ninja Van tracking quickly and correctly

Tracking your parcel is crucial for several reasons. Firstly, it provides peace of mind to the customer. By knowing the exact location of their package, they can plan accordingly and ensure that someone is available to receive it upon delivery.

Secondly, tracking allows customers to stay informed about any potential delays or issues that may arise during transportation. This helps in managing expectations and avoiding unnecessary frustration. Lastly, accurate tracking enables better customer service as both the customer and the logistics provider can have real-time information about the package’s whereabouts.

Introduction about Ninja Van

According to SGPtracking to find out, Ninja Van is a prominent player in the logistics industry, specializing in e-commerce deliveries. Headquartered in Singapore, the company was founded in 2014 with a mission to revolutionize last-mile logistics.

Since its inception, Ninja Van has expanded its operations across Southeast Asia, including countries like Malaysia, Indonesia, Thailand, Vietnam, and the Philippines. With a strong focus on technology and innovation, Ninja Van has established itself as a trusted partner for businesses and consumers alike.

Ninja Van Pros and Advantages

When it comes to choosing a reliable logistics provider, Ninja Van offers several advantages. Let’s take a look at some of the pros of using Ninja Van for your delivery needs:

Efficient and reliable service

Ninja Van is known for its prompt and reliable service. They strive to deliver parcels within the promised time frame, ensuring customer satisfaction. With a robust logistics network and advanced tracking capabilities, Ninja Van ensures that your package reaches its destination safely and on time.

Wide coverage area

One of the key strengths of Ninja Van is its extensive coverage across Southeast Asia. Whether you’re shipping within a city or across borders, Ninja Van has you covered. Their vast network allows them to reach both urban and remote areas, making it a suitable choice for businesses with diverse customer bases.

Competitive pricing

Another advantage of Ninja Van is its competitive pricing. The company offers cost-effective solutions without compromising on service quality. This makes it an attractive option for small businesses and individuals who want to enjoy the benefits of reliable delivery services at reasonable rates.

Customer-centric approach

Ninja Van places great importance on customer satisfaction. Their customer-centric approach is reflected in their commitment to transparency, efficient communication, and timely problem resolution. This focus on putting the customer first has earned them a loyal customer base and positive reviews across various platforms.

Ninja Van’s Services Provided

As a leading logistics provider, Ninja Van offers a range of services tailored to meet the needs of different customers. Let’s explore some of the key services provided by Ninja Van:

Domestic and international delivery

As far as SGPtracking is concerned, Ninja Van handles both domestic and international deliveries. Whether you’re sending a package within your country or abroad, Ninja Van can ensure safe and timely delivery. With their expertise in customs clearance and cross-border logistics, they make international shipping hassle-free for businesses and individuals.

Cash on Delivery (COD)

For e-commerce businesses, Ninja Van offers Cash on Delivery (COD) services. This allows customers to pay for their orders upon delivery, providing them with greater convenience and trust in the buying process. Ninja Van collects the payment on behalf of the merchant and transfers it securely to the seller.

Warehousing and fulfillment

As far as SGPtracking is concerned, Ninja Van also provides warehousing and fulfillment services for businesses. This means that businesses can store their products in Ninja Van’s warehouses, and the company takes care of the packaging and shipping when an order is placed. This streamlines the e-commerce process for businesses, allowing them to focus on other aspects of their operations.

Value-added services

Apart from the core logistics services, Ninja Van offers various value-added services to cater to different customer requirements. These include insurance coverage for shipments, real-time tracking, return management solutions, and more. Such additional services enhance the overall customer experience and provide added convenience and peace of mind.

Ninja Van Prices and Fees

Here is a summary of Ninja Van’s prices and fees in Singapore:

Standard Delivery

  • Small (0kg to 4kg): $3.60
  • Medium (4kg to 10kg): $4.60
  • Large (10kg to 20kg): $5.60
  • Extra Large (20kg to 30kg): $6.60

Return Pick Up

  • Small (0kg to 4kg): $5.60
  • Medium (4kg to 10kg): $7.10
  • Large (10kg to 20kg): $8.10
  • Extra Large (20kg to 30kg): $9.10

Additional Services

  • Signature Service: $1.10
  • Delivery Failure Notification: $0.55
  • Return Receipt: $1.10
  • Change of Address Notification: $2.20

Bulky Items

  • Over 140cm in any dimension: Additional $2.20
  • Over 150cm in any dimension: Additional $4.40
  • Over 160cm in any dimension: Additional $6.60

International Delivery

  • Zone 1 (Malaysia, Thailand, Indonesia): $7.90
  • Zone 2 (Vietnam, Philippines, Cambodia, Laos, Myanmar): $10.90
  • Zone 3 (China, Taiwan, Hong Kong, Japan, South Korea): $13.90
  • Zone 4 (Australia, New Zealand, USA, Canada, Europe): $18.90

Additional International Services

  • Signature Service: $2.60
  • Return Receipt: $2.60

Please note that these are just the basic prices and fees. There may be additional charges for items that are overweight, oversized, or sent to certain destinations. You can use the Ninja Van Rate Calculator to get an accurate estimate of the postage for your item.

Ninja Van Branch near You

If you’re wondering about the nearest Ninja Van branch in your area, you can easily find this information through their website or customer support channels.

Ninja Van operates numerous branches across Southeast Asia, with dedicated facilities for sorting, storage, and dispatching of packages. By locating the nearest branch, you can gain insights into the proximity of your package and estimate its delivery timeline more accurately.

Check detail at

Ninja Van Contact Info: Number / Hotline and Customer Support

Having reliable customer support is essential when it comes to logistics services. In case of any queries or issues regarding your parcel, Ninja Van has a dedicated customer support team that can be reached through their hotline or other channels. The exact contact number may vary depending on your location, but Ninja Van ensures easy access to customer support assistance for prompt issue resolution.

In case of any inquiries or issues, customers can contact Ninja Van through 5 channels:

If you have any inquiries, feedback, or require assistance regarding your NinjaVan delivery in Singapore, feel free to reach out to their customer service team through these channels.

Ninja Van Application

Ninja Van also provides applications that can be downloaded for free on the App Store and Google Play Store. By using this application, you can check receipts, track packages, and monitor package delivery status in real-time. Apart from that, this application is also equipped with other features such as setting delivery schedules and online payments.

Ninja Van’s Order/Parcel Delivery Time

According to research by SGPtracking, The delivery time for your Ninja Van order depends on several factors, including the pickup location, destination address, and the service you choose. Ninja Van offers various delivery options, each with its own estimated delivery timeframe. It’s important to note that these are estimates and not guaranteed delivery times.

Factors such as weather conditions, traffic, and customs clearance procedures may affect the actual delivery time. However, Ninja Van strives to maintain its commitment to timely delivery and ensures that your package reaches you as quickly as possible.

Does Ninja Van Deliver on Sunday/Weekend?

According to SGPtracking to find out, Yes, Ninja Van does deliver on weekends, including Sundays. The company recognizes the importance of providing flexible delivery options to customers, especially during peak shopping periods or when customers may not be available during weekdays. By offering weekend deliveries, Ninja Van caters to the diverse needs of online shoppers and ensures convenience and accessibility.

Comparing Ninja Van with other courier services in Singapore

Courier Service Price Range Delivery Options Strengths Weaknesses
SingPost Affordable Wide range of services Extensive network, affordable prices, reliable delivery Can be slow for deliveries to certain destinations
Ninja Van Mid-range 1-3 working days, 24/7 customer support Fast and reliable delivery, 24/7 customer support Can be more expensive than SingPost for certain types of mail
DHL Singapore Expensive 1-3 working days, international courier with a global network Global network, reliable delivery, trackable shipments Can be more expensive than local couriers
FedEx Expensive 1-3 working days, international courier with a global network Global network, reliable delivery, trackable shipments Can be more expensive than local couriers
UPS Expensive 1-3 working days, international courier with a global network Global network, reliable delivery, trackable shipments Can be more expensive than local couriers
J&T Express Mid-range 1-3 working days, next-day delivery for domestic shipments Affordable prices, reliable delivery, trackable shipments Limited coverage compared to SingPost
Qxpress Mid-range 1-3 working days, bulky item delivery Affordable prices, reliable delivery, trackable shipments Limited coverage compared to SingPost
Shopee Express Affordable 1-3 working days, 24/7 customer support Affordable prices, 24/7 customer support, integrated with Shopee marketplace Limited coverage compared to SingPost
PickUpp Mid-range 1-3 working days, on-demand delivery Easy-to-use app, on-demand delivery, reliable delivery Limited coverage compared to SingPost
CJ Logistics Mid-range 1-3 working days, international courier with a focus on e-commerce Affordable prices, reliable delivery, trackable shipments Limited coverage compared to SingPost
Yamato Transport Mid-range 1-3 working days, cold chain delivery Reliable delivery, trackable shipments, cold chain delivery Limited coverage compared to SingPost
Speedpost Expensive 1-3 working days, express delivery Fastest delivery times, reliable delivery, trackable shipments Can be more expensive than local couriers

Guideline: How to Track NinjaVan Parcel Order Status?

Tracking your NinjaVan parcel is a straightforward process. To help you stay updated on the status of your package, we will walk you through two different methods for tracking your NinjaVan order:

Method 1: Using Ninja Van’s Tracking site

Ninja Van provides an intuitive and user-friendly tracking page on their website. Here’s a step-by-step guide on how to track your NinjaVan parcel using their tracking page:

  1. Start by visiting the Ninja Van website ( and navigate to the tracking page.
  2. Enter the relevant tracking information associated with your package at tab “Track your parcel”
  3. Once you’ve entered the details, click on the “Track” button to initiate the tracking process.
  4. The tracking page will then display the latest information regarding your package’s location and status.
  5. You can check the estimated delivery date and any additional notes provided by Ninja Van.

By following these simple steps, you can easily keep tabs on your NinjaVan parcel and have peace of mind knowing its whereabouts.

Using Ninja Van's Tracking Site
Using Ninja Van’s Tracking Site

Method 2: Using Parcel Tracking System

Another convenient method to track your NinjaVan parcel is by using the parcel tracking system. is an independent tracking platform that provides comprehensive tracking services for various logistics providers, including Ninja Van. Here’s how you can track your NinjaVan order using

  1. Visit the website and navigate to their parcel tracking page.
  2. Enter the tracking number associated with your package.
  3. Click on the “Track” button to initiate the tracking process.
  4. will then retrieve the latest tracking information for your parcel and display it on the screen.
  5. You can view the current status, estimated delivery date, and other relevant details about your shipment.
Using Parcel Tracking System
Using Parcel Tracking System

Why choose to track NinjaVan order? offers several advantages when it comes to tracking your NinjaVan order. Here are 4 reasons why you might consider using

  1. One-stop tracking solution: provides a unified platform to track parcels from multiple logistics providers. This means that you can track all your shipments, regardless of the courier, in one place.
  2. Enhanced tracking features: offers advanced tracking features such as email notifications, SMS alerts, and integration with popular messaging apps. These features help you stay updated on your parcel’s status without having to manually check the tracking page.
  3. User-friendly interface: is designed to be user-friendly and intuitive. The website’s layout and navigation make it easy for anyone, regardless of technical expertise, to track their packages effortlessly.
  4. Reliable and accurate information: ensures that the tracking information retrieved from different logistics providers, including Ninja Van, is accurate and up-to-date. This reduces the chances of misinformation or confusion regarding your parcel’s status.

With these benefits, becomes a valuable tool for tracking your NinjaVan order and staying informed about its progress.

Helpful tips while Ninja Van tracking

While tracking your NinjaVan parcel, here are 3 helpful tips to keep in mind:

  1. Frequently check the tracking information: Check the tracking page regularly to stay updated on any changes in your parcel’s status. This will help you anticipate the delivery date and make necessary arrangements.
  2. Track using multiple methods: Utilize both Ninja Van’s tracking page and to cross-verify the tracking details. This ensures that you have access to comprehensive and accurate information regarding your package.
  3. Contact customer support if needed: If you encounter any issues or have concerns about your NinjaVan delivery, don’t hesitate to reach out to their customer support team. They are equipped to provide assistance and resolve any queries you may have.

By following these tips, you can make the most of the tracking process and ensure a smooth delivery experience with Ninja Van.

Common Issues during Ninja Van Tracking and How to Solve Them

Despite their best efforts, occasional issues may arise during the tracking process. Here are 2 common problems faced by customers and how to solve them:

Issue 1: Tracking information not found

If you receive an error message stating that the tracking information is not found, it could be due to one of the following reasons:

  • Incorrect tracking number: Double-check the tracking number provided and ensure there are no typos or missing digits. Verify that you’re entering the correct format accepted by Ninja Van’s tracking system.
  • Recent shipment: Sometimes, it takes a few hours or even a day for the tracking information to appear in the system. If you’ve just received the tracking number, wait for some time and try again later.
  • Delay in updating tracking status: In rare cases, there might be a delay in updating the tracking information. If the issue persists, consider reaching out to Ninja Van’s customer support for assistance.

Issue 2: No updates on tracking page

If there are no updates or the tracking page appears stagnant, it could be due to the following reasons:

  • Customs clearance: If your package is being shipped internationally, it may be held up at customs. This can cause delays in the tracking information being updated.
  • Technical glitches: Occasionally, technical issues may affect the real-time tracking updates. In such cases, check back after some time or contact Ninja Van’s customer support for more information.

Remember that minor delays or occasional issues are common during the logistics process. However, if you encounter any persistent problems or have concerns about your shipment, don’t hesitate to reach out to Ninja Van’s customer support for clarification and assistance.

About is a trusted and reliable platform that provides parcel tracking services for various logistics providers, including Ninja Van.

With a user-friendly interface, advanced tracking features, and accurate information retrieval, aims to enhance the tracking experience for customers. By offering a unified tracking solution, simplifies the process of staying informed about your parcels and ensures a seamless delivery experience.

At, we value our users’ feedback and are always looking for ways to improve our platform. If you have any suggestions, concerns, or questions, please feel free to contact us via email at [email protected] or through our online contact form on our website.

Address: The Working Capitol, Singapore 089109 Email: [email protected] Sincerely thank.


Tracking your NinjaVan parcel is crucial to stay informed about its whereabouts and ensure a smooth delivery experience. By utilizing the tracking options provided by Ninja Van, including their tracking page and, you can easily monitor your package’s status.

Remember to frequently check for updates, utilize multiple tracking methods, and contact customer support if needed. With these guidelines, you’ll be well-equipped to track your NinjaVan order quickly and correctly, ensuring a hassle-free online shopping experience.